Cases and materials: JJGK Boosts Helicopter Maintenance with Tracing Flight

Context

JJGK is a state-of-the-art maintenance centre specializing in heavy helicopters, located in the south of France, near the airport of Marseille-Provence. Founded just six years ago by four aviation experts, JJGK has quickly built a strong reputation for maintaining high-profile aircraft such as those of Airbus Helicopters, Rotor Trade, and Babckok Helicopter Ireland. To date, they have supported the maintenance of 48 heavy helicopters.

With a team of approximately 50 employees, JJGK is dedicated to both airworthiness management and aircraft maintenance.

Their mission: “Your Helicopter. Our Job.”

Problematic

Over time, JJGK has faced major challenges with its maintenance management software tools. The software they were using had many limitations: frequent bugs, lack of ergonomics, and complexity in document management. These obstacles slowed down the productivity of teams and made it difficult to track operations.

JJGK wanted to adopt a solution that could:

• Adapt to the specific needs of its CAMO and MRO activities.
• Centralize and simplify maintenance processes.
• Improve efficiency and traceability of operations.
• Meet the specific requirements of their prestigious customers such as Airbus Helicopters.

The solution: Tracing Flight

In 2023, at the Salon du Bourget, JJGK met the Tracing Flight team. This meeting allowed JJGK to discuss its specific needs, and Tracing Flight quickly proposed a suitable solution.

JJGK chose Tracing Flight for its flexibility, reliability and intuitive usability of its software suite. Interconnecting functionalities and airworthiness tracking tools have quickly proven their value to meet JJGK objectives.

Solutions implemented include:

• TracingDocs: A complete solution for document digitization and ocr (OCR), making it easy to find information in scanned files.
• TracingNav, TracingLine, TracingAudit: Tools to manage maintenance, inventory tracking, planning, and quality audits, integrating specific customer requirements such as Airbus Helicopters.

Results

• Time-saving in the traceability of maintenance tasks, allowing mechanics to generate complete technical reports quickly.
• Optimization of maintenance processes with simplified tools for mechanics and quality managers, who can track maintenance history in a few clicks.
• Increased responsiveness thanks to the technical support of Tracing Flight, which offers temporary solutions within 24 hours and continuous developments to meet new needs.

Although JJGK is still only using 60% of the capacity offered by Tracing Flight, the impact is already tangible and growth prospects are promising.

Conclusion

The partnership between JJGK and Tracing Flight represents a success story in terms of digital transformation in the aviation maintenance sector. By adopting Tracing Flight solutions, JJGK has been able to optimize its maintenance operations while improving the user experience for its technical teams.

The advanced functionalities and adaptability of Tracing Flight solutions make it a key solution in the management of aeronautical maintenance.